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“The
Art
and Science
of Technology”
Organizations
building business solutions using Multi-Lynx
services can receive benefits through a lower total
cost of implementation, achieved by adherence to a
sound solution delivery methodology.
ITC's
goals are to:
-
Maximize
ROI for our clients
-
Leverage
existing technologies
-
Design
systems to take advantage of new
product releases with minimal refitting effort
-
Optimize
Commercial Off The Shelf Software (COTS) for
Mission Critical Requirements
THE
TYPES OF PROBLEMS THAT
OUR
SOLUTION PROVIDERS SOLVE
Multi-Lynx
solution providers are usually brought into enterprise
deployment projects as subject matter experts. When
implementing new technology, organizations often bring
in a team of vendors and integrators. In this scenario
there is quite often a knowledge gap between the
implementation team and the internal project team. Our
experts then function as members of the internal
project team who are brought in specifically to bridge
this gap.
BIOMETRIC
Our
aim at Multi-Lynx
is to assist our corporate clients by providing them
with expert resources to manage, lead or assist in all
of their technology related efforts. To this end we
have a strong partnership with EXRESOURCE
Inc. a provider of
biometric
fingerprint security and access control tools and
professional services.
PROJECT
MANAGEMENT
The
key to completing a project on time and on budget is
to assemble the right team for the project. Multi-Lynx
has both excellent project managers and a technically
astute staff dedicated to the delivery of quality
solutions.
At Multi-Lynx,
we design our solutions to fit your needs, budget, and
schedule. Our project management methodology allows us
to deliver targeted solutions based on your
requirements, and includes a communication strategy
designed to give you real time feedback on project
status. Our iterative approach affords us the ability
to react positively and to act proactively to
anticipated changes.
In the analysis phase of a project, Multi-Lynx
ensures that we have appropriate time and resource at
each stage of the project lifecycle to ensure the
success of
the project.
SUPPLEMENTAL
STAFFING
Our
goal is to provide highly knowledgeable technical
staff to our clients at competitive rates. Whether you
are looking for a web developer, hardware specialist,
business analyst, or a project manager, Multi-Lynx
will strive to provide the right person for your
needs.
At Multi-Lynx
we recruit internationally, and have one of the lowest
turnover rates in the industry. Our resource pool
consists of seasoned professionals averaging over 10
years in the Information Technology industry.
Accordingly we have a backup pool of international
talent.
CONSULTING
Multi-Lynx
management consulting service is built upon a proven
base of consulting in engineering and business
systems. We have a strong resource pool of seasoned
business professionals, engineers, and technicians who
average over 10 years in information systems solution
delivery.
NETWORK
DESIGN, IMPLEMENTATION AND TROUBLESHOOTING
Our
certified networking professionals can design your
LAN/WAN for efficiency, scalability and low cost of
ownership. Multi-Lynx
has dedicated networking staff knowledgeable in major
platforms and many different networking technologies
including Novell, Microsoft, IBM, SCO, SUN, CISCO,
3COM, Nortel, Lucent and others. With continuous and
extensive training our professionals stay abreast of
the most current technologies.
Multi-Lynx
offers design and implementation of simple to complex
networks including many platforms and protocols. We
guarantee your satisfaction with any solution we
implement in terms of interoperability, reliability
and cost effectiveness.
We
offer services that include remote server monitoring,
performance tuning of servers, networks, and network
administration. Our LAN/WAN implementations include
Ethernet, Token Ring, ATM, FDDI/CDDI, Frame Relay,
SONET, ISDN, Leased lines, Wireless LAN and satellite
communications.
INTEGRATION
CONFIGURATION AND
DISTRIBUTION
Customize
and configure desktops, servers, rack-mount systems,
and RAID arrays tailored to customer needs.
Configuration and setup of operating systems for your
networking environment.
PRODUCT
SUPPORT AND
CUSTOMER SERVICE
When
you buy IT products from us, you can be sure that you
will not just get a box. Bundled with any product sale
are basic configuration services.
DISASTER
RECOVERY AND PREVENTIVE MAINTENANCE
The
best disaster recovery plans is to “Prevent
the Disaster”. This is the Multi-Lynx
philosophy. We help customers avoid disaster by
regular preventive maintenance. That is not all. We
also prepare customers for system failures by helping
them develop disaster recovery plans. Our disaster
recovery package includes temporary solutions to bring
your business back online quickly in anticipation of a
full recovery.
TELEPHONY
VOICE OVER IP
FRAME
RELAY
Multi-Lynx
offers computer telephony services to clients using
Call Ware technologies, Lucent and Artisoft solutions.
Multi-Lynx
certified CISCO engineers design and implement Voice
over IP solutions for small to large enterprises. In
conjunction with our partners Multi-Lynx also works
with companies such as Inter Media to implement voice
and data on fractional T1 line solutions.
SECURITY
Multi-Lynx
offers clients full security solutions that include
corporate security policy development, security
design, setup and implementation of enterprise or
intra-departmental configurations. At Multi-Lynx
security means more than a firewall. Network
security includes a complex set of rules designed and
implemented to achieve data security within the
company and outside of the company.
Many who do not understand this, loose
significant revenue. We help our customers realize
those savings.
MAINTENANCE
SERVICE CONTRACTS
A
variety of service contracts are available from very
capable people at Multi-Lynx,
with a range of hours and response times. Service
warrantees are offered by Multi-Lynx,
and can be included in our contracts or drafted
separately for Life-Cycle/Cost Accounting purposes.
HARDWARE
SUPPLEMENTAL STAFFING
We
provide our customers with staff that will best meet
their needs. We provide consultants at all levels of
certification and expertise from end user help desk
and data entry personnel to fully certified
professionals holding certifications such as MCSE,
CCIE, MCNE etc.
THE
MARKET
In
today’s market place, "effective"
technology is vital to continued corporate growth.
Organizations are increasingly under pressure to
accommodate, predict or create market demand in order
to remain competitive. In an effort to meet these
goals, Information Technology is often presented with
the unique challenge of developing solutions, which
embrace complex technologies, yet are increasingly
easy to use.
Achieving
this goal requires the use of resources utilizing
acute business acumen and technical expertise, and yet
capable of designing innovative solutions to new and
old challenges. Based on these factors, many
organizations have discovered the benefits of bringing
in individuals or teams of subject matter
experts, who are committed and have the expertise, and
the focus to provide cost effective, directed
solutions.
Organizations
are faced with a myriad of options when devising
business solutions. These include enterprise software
applications such as e-commerce, PDM, DM, ERP,
productivity tools, desktops, servers, and security
options. While the choice of components, such as which
document management (DM) system, or ERP system to
deploy, is not trivial, the critical implementation
success factor depends on the ability to get the
entire system working as an integrated unit. This
means the ability to deploy an integrated solution. At
Multi-Lynx
we believe that the key to achieving this objective is
building "The
right team for the job".
The
Multi-Lynx advantage
Prudent
Use of Technology
Flexible and Responsive to Client Concerns
Breadth of Scope in Professional Services
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