Multi-Lynx

PRODUCT SUPPORT AND CUSTOMER SERVICE

When you buy IT products from us, you can be sure that you will not just get a box. Bundled with any product sale are basic configuration services.

 

Multi-Lynx

DISASTER RECOVERY AND PREVENTIVE MAINTENANCE

The best disaster recovery plan is to  â��Prevent the Disasterâ��. This is the Multi-Lynx philosophy. We help customers avoid disaster by regular preventive maintenance. That is not all. We also prepare our customers for system failures by helping them develop disaster recovery plans. Our disaster recovery package includes temporary solutions to bring a business system back online quickly in anticipation of a full recovery.

 

Multi-Lynx

TELEPHONY VOICE OVER IP FRAME RELAY

Multi-Lynx offers computer telephony services to clients using Call Ware technologies, Lucent and Artisoft solutions. Multi-Lynx certified CISCO engineers design and implement Voice over IP solutions for small to large enterprises. In conjunction with our partners Multi-Lynx also works with companies such as Inter Media to implement voice and data on fractional T1 line solutions.

 

Multi-Lynx

SECURITY

Multi-Lynx offers clients full security solutions that include corporate security policy development, security design, setup and implementation of enterprise or intra-departmental configurations. At Multi-Lynx security means more than a firewall. Network security includes a complex set of rules designed and implemented to achieve data security within the company and outside of the company.  Many who do not understand this, loose significant revenue. We help our customers realize those savings.

 

 

THE TYPES OF PROBLEMS THAT MULTI-LYNX SOLUTION PROVIDERS SOLVE

Multi-Lynx solution providers are usually brought into enterprise deployment projects as subject matter experts. When implementing new technology, organizations often bring in a team of vendors and integrators. In this scenario there is quite often a knowledge gap between the implementation team and the internal project team. Our experts then function as members of the internal project team who are brought in specifically to bridge this gap.

 

Multi-Lynx

DOES MULTI-LYNX REPRESENT A PARTICULAR VENDOR?

No, Multi-Lynx solution providers do not represent any particular vendor. When called upon, we have the expertise to help you choose the technology that best suits your particular needs.

 

Multi-Lynx

DO MULTI-LYNX SOLUTION PROVIDERS ADHERE TO A FORMAL PROJECT MANAGEMENT METHODOLOGY?

Yes, Multi-Lynx has developed a solution delivery methodology called FOCUS. FOCUS allows for our solution providers to "do it right, the first time"!  The principles of FOCUS guide our team through all stages of the delivery life cycle, from Investigation to Delivery through Refinement and Support.

 

Multi-Lynx

CONTACT OUR INFORMATION TECHNOLOGY TEAM

Emeka Ojukwu  VP, Information Technology

E-Mail: EOjukwu@Multi-Lynx.com

Telephone: 1.866.263.3039

Facsimile:   1.866.263.3040

 

Multi-Lynx

MAINTENANCE SERVICE CONTRACTS

A variety of service contracts are available from very capable people at Multi-Lynx, with a range of hours and response times. Service warrantees are offered by Multi-Lynx, and can be included in our contracts or drafted separately for Life-Cycle/Cost Accounting purposes.

 

Multi-Lynx

HARDWARE SUPPLEMENTAL STAFFING

We provide our customers with staff that will best meet their needs. We provide consultants at all levels of certification and expertise from end user help desk and data entry personnel to fully certified professionals holding certifications such as MCSE, CCIE, MCNE etc.

 

Multi-Lynx

CERTIFICATIONS

AGILE

Agile Anywhere Certification

Agile Administrator Certification

Agile ChangeCAST Certification

Agile Advanced ChangeCAST Certification

Agile Integration Developers Certification

 

CISCO

CCNA, CCDA, CCNP, CCDP, CCIE

 

NOVELL

CNS, CNA, CNE, MCNE

 

MICROSOFT

MCP, MCSE, MCSD

 

ORACLE

OCP, SCO, CUSA, SCO ACE

 

LOTUS

CLP

 

IBM

Certified Solutions Expert (SNG Firewall)

Certified Solutions Expert (Net. Commerce)

Certified AIX Administrator

Certified Warp Server Engineer

 

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